What are my Inspirator’s credentials?
All of our Inspirators come from a background in nutrition, kinesiology, and/or psychology, and receive extensive training across all three areas before working with Newtopia participants.

Will I always be working with the same Newtopia Inspirator?
Based on what we learn about your personality and health goals during onboarding, you’ll be matched with a Newtopia Inspirator who’ll be your personal health coach and cheerleader during your time at Newtopia. While the majority of our participants stay with the same Inspirator, if you ever have any feedback or feel the need to change Inspirators, you can reach out to our Client Care team in your coaching journey.

How long are my coaching sessions?
Each coaching session is approximately 20 minutes, giving you and your Inspirator time to set and review your goals.

Can I get calendar/text invites for my coaching sessions?
We’ll be sending you text and email reminder 24-48 hrs before each of your coaching calls.

How do I reschedule a coaching session?
You can email your Inspirator directly, or contact the Client Care team if you ever need to reschedule a coaching call.

Do you share any information with my employer and/or insurer?
Newtopia follows HIPPA regulations, and does not share any of your health information with your employer or insurer without prior written consent.

How much do I pay for this program?
Absolutely nothing! Newtopia is offered by employers as part of their health benefits plans, so if you qualified through your employer, the program is covered by your benefits. Not sure if your employer offers the Newtopia program? Get in touch with our Client Care team, and we’d be happy to let you know what is available to you.

How often do I meet with my Inspirator?
We work with you to customize your program, and provide coaching at a frequency and duration that will help you meet your health goals. You and your Inspirator will have coaching sessions 3-4x per month for the first several months of the program to help build a strong foundation for your healthy habits, and will establish what frequency works best for you.

Can’t find the answer to your question?
Contact Client Care Monday-Friday 8am -10pm EST
1-888-639-8181 ext 601 |