Jailbreak/Root Detection

What is a jailbroken/rooted device?
Jailbreaking or rooting refers to the process of removing all restrictions imposed on a mobile device. Jailbreaking allows root access to system files that can be manipulated to enable installation of apps, themes, and extensions that are not supported by Apple or Android or that are unavailable for download on the Apple App or Google Play store.

What are the risks associated with jailbreaking devices?
Jailbreaking devices poses many security risks to the device and the user. A jailbroken smartphone can easily be affected by malware and Trojans that can cause great damage to the system files. Hackers can easily install a tracking program on a jailbroken device to steal important files and information from a user.

Why can’t I access Achieve on the Go app on a jailbroken/rooted device?
Newtopia is hyper-focused on privacy and how Personal Identifiable Information (PII) is handled. To protect your personal information accessed through Achieve on the Go, we block the execution of Achieve on the Go on rooted and jailbroken devices. Please note that you are still able to participate in the Newtopia program without access to the app.

Can’t find the answer to your question?
Contact Client Care Monday-Friday 8am -10pm EST
1-888-639-8181 ext 601 | clientcare@newtopia.com